Join RAMCON and become a vital part of our customer support team! We're looking for an exceptional Customer Service Representative (CSR) to be the bridge between our clients, Service Account Managers (SAMs), and field operations. Help us create an unparalleled customer experience with your excellent communication and administrative skills. Make a difference by ensuring all aspects of our projects are handled efficiently and effectively from start to finish!
✅ Provide exceptional customer service by professionally receiving and processing all service requests
✅ Collaborate with SAMs to develop proposals and follow up with customers to increase closing ratios
✅ Ensure accurate and timely invoicing and collections of receivables
✅ Maintain regular communication with Service Technicians, SAMs, and customers
✅ Assist in preparing activity reports, proposals, bids, service agreements, and other sales materials
✅ Meet scheduled deadlines and perform additional duties as assigned
Apply NOW and let's create an extraordinary customer experience together!
Experience the rewards of your hard work through our competitive compensation packages, designed to recognize your valuable contributions and commitment!
Protect your well-being and that of your family with our top-tier health insurance coverage, keeping you worry-free and focused on what matters most! (Medical/Dental/Vision)
Enjoy financial security and plan for your future with our 401(k) plan, featuring an employer match!
Relax and recharge with our generous paid vacation policy, ensuring you maintain a healthy work-life balance while enjoying your well-earned time off!
Share in RAMCON's success through our profit-sharing incentive plan, designed to reward your dedication and hard work.
Hone your skills and expand your knowledge with our comprehensive onsite training programs, tailored to support your professional development!
Learn what great opportunities are available with the RAMCON Team
RAMCON is a Drug Free Workplace/Equal Opportunity Employer/All Applicants E-verified